Privacy policy
Privacy Policy
Lumea operates this store and website, including all related data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lumea uses Shopify technology, which allows us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed as described in this policy.
Personal Information We Collect or Process
When we use the term “personal information”, we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous data or information that has been de-identified so that it cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and what is permitted or required by law, we may collect or process the following categories of personal information:
Contact details
Including your name, address, billing address, shipping address, phone number, and email address.
Financial information
Including credit card numbers, debit card numbers, payment information, financial account details, transaction details, payment method, payment confirmations, and related payment information.
Account information
Including your username, password, security questions, preferences, and settings.
Transaction information
Including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
Communications with us
Including information you provide when contacting customer support or submitting a complaint.
Device information
Including details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information
Including how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you
When you create an account, place an order, contact us, or otherwise provide personal information.
Automatically through the Services
Including information collected from your device through cookies and similar technologies when you visit our website.
From service providers
When we work with partners that collect or process personal information on our behalf.
From business partners or other third parties
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing and improving our Services
We use your information to process orders, manage payments, organize shipping, process returns and exchanges, maintain accounts, remember preferences, and improve the shopping experience.
Marketing and advertising
We may send promotional communications via email or show advertisements related to products you viewed, added to your cart, or purchased.
Security and fraud prevention
We use personal information to authenticate accounts, ensure safe transactions, detect fraud, and protect our Services.
You are responsible for maintaining the confidentiality of your login credentials.
Communication
We use your information to respond to questions, provide support, and maintain our relationship with you.
Legal purposes
We may use personal information to comply with legal obligations, respond to lawful requests from authorities, enforce our policies, or resolve disputes.
How We Share Personal Information
We may disclose personal information to third parties in certain circumstances, including:
Service providers and partners
Such as Shopify, payment processors, data analytics providers, customer service tools, and shipping partners.
Marketing partners
Who help us deliver personalized advertising based on your activity across websites and online stores.
With your consent
When you request services such as shipping products to you or interacting through social media integrations.
With affiliates within our business group
In connection with business transactions
Such as mergers, insolvency proceedings, or legal obligations.
Relationship with Shopify
Our store is hosted by Shopify, which collects and processes certain personal information related to your use of the Services.
Information submitted through our store may be shared with Shopify and third parties located in different countries to help provide and improve the Services.
Shopify may process data related to your interactions with our store, other merchants, and the Shopify platform.
To learn more, you may review Shopify’s Consumer Privacy Policy at:
Third-Party Websites and Links
Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Information shared publicly, including on social media platforms, may be visible to others without limitation.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from minors.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so we can remove it.
Security and Data Retention
While we implement security measures to protect your information, no system is completely secure.
We retain personal information only as long as necessary to:
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Provide our Services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal information
Request access to personal data we hold about you.
Delete your information
Request that we delete your personal data.
Correct inaccurate information
Data portability
Request a copy of your personal data.
Opt-out of targeted advertising or data sharing
You may also unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
To exercise any of these rights, you may contact us using the information below.
More information about Shopify privacy rights can be found at:
Complaints
If you have concerns about how we handle your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred to, stored, or processed outside the country where you live.
Where required, we rely on legally recognized safeguards such as Standard Contractual Clauses to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will post the updated version on this page and update the “Last Updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:
Email: lumea2026@use.startmail.com
Address:
3621 West 29th Street
Greeley, CO 72204
United States