Terms of service
Terms of Service
GENERAL INFORMATION
Welcome to Lumea. The terms “we”, “us”, and “our” refer to Lumea. Lumea operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lumea uses Shopify technology, which allows us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any of our products or services, you may be required to provide certain information such as your email address, billing information, payment details, and shipping information.
You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products and services as accurately as possible in our online store. However, please note that colors or product appearance may vary depending on the device you use to access the store and its display settings.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match how it appears on our website.
All product descriptions may be modified at any time without prior notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
Lumea reserves the right to accept or reject your order at its sole discretion. Your order will not be accepted until Lumea confirms acceptance.
We must receive and process your payment before your order is accepted.
You should carefully review your order before completing your purchase, as we may not be able to cancel orders once they have been accepted.
If we cancel or modify an order, we will attempt to notify you via the email address, billing address, or phone number provided at the time of purchase.
Returns or exchanges may only be made according to our Refund Policy [LINK].
You represent that your purchase is for personal use only and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in the order confirmation email.
Unless otherwise stated, prices do not include applicable taxes, shipping, handling, customs duties, or import charges.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You represent and warrant that:
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The credit card information you provide is accurate and valid
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You are authorized to use the payment method provided
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Charges incurred will be honored by your payment provider
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You will pay all charges including applicable taxes and shipping fees
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays.
All delivery times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once products are transferred to the shipping carrier, ownership and risk of loss pass to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services, including but not limited to trademarks, images, graphics, product reviews, videos, audio, and design elements, is the property of Lumea or its licensors and is protected by intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only.
You may not reproduce, distribute, modify, display, republish, download, store, or transmit any materials from the Services without our prior written consent.
Unauthorized use may violate intellectual property laws.
All rights not expressly granted remain reserved by Lumea.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or monitoring.
These tools are provided “as is” and “as available” without warranties or guarantees.
Your use of any optional third-party tools is entirely at your own risk.
Future features, services, or tools added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
Accessing such websites is done at your own risk.
Any complaints regarding third-party products or services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Lumea operates using Shopify technology, which enables us to provide our Services.
However, any purchases you make are directly between you and Lumea.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and Lumea, including product purchases, damages, or losses.
SECTION 10 – PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy [LINK].
Because our store is hosted by Shopify, Shopify may collect and process personal information related to your access and use of the Services.
Please review our Privacy Policy for more information about how we and our partners use your data.
SECTION 11 – USER COMMENTS
If you submit suggestions, feedback, reviews, or other content (“Comments”), you grant Lumea a worldwide, perpetual, royalty-free license to use, modify, publish, and distribute such content.
We are not obligated to:
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Maintain comments in confidence
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Pay compensation for comments
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Respond to comments
You are solely responsible for the content and accuracy of your comments.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct such errors and update information without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful purpose including but not limited to:
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Violating any laws or regulations
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Infringing intellectual property rights
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Harassing or harming others
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Providing false information
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Sending spam or malicious content
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Attempting to access systems using automated tools, bots, or scraping
We reserve the right to terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice.
You remain responsible for all amounts due up to the termination date.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lumea, Shopify, and their affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services or products purchased through them.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Lumea, Shopify, and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Lumea regarding the use of the Services.
SECTION 20 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction in which Lumea operates.
SECTION 21 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes on this page.
Your continued use of the Services constitutes acceptance of those changes.
SECTION 22 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Contact information:
Business Name: Lumea
Email: lumea2026@use.startmail.com
Business Address: [INSERT ADDRESS]
Phone: [INSERT PHONE NUMBER]